Package lost or damaged

In the unlikely event that your package is lost or arrives damaged, please follow these steps:

• Contact Us: Reach out to our customer service team as soon as possible. You can email us at [e-mail] or call us at [phone].
• Check with Local Postal Service: Sometimes, packages may be held at your local postal service. We recommend checking with them for any additional information regarding your delivery.
• Resolution: If your package is confirmed lost or damaged, we will work with you to resolve the issue promptly. This may include issuing a replacement or a refund, depending on the situation.